------------------------------------------------------------ Patch 37846 for Telephony Server 7.00 SP2: Readme File September 2004 ------------------------------------------------------------ This install requires that CX 7.00 SP2 is already installed on your system. The primary focus of this update is to provide additional integration support for the Mitel 3300 ICP switch using the MiTAI integration. The following items are addressed for the integration: * Reconnect support in the case where LAN connectivity has been lost between the switch and CallXpress. In order to make this work you must provide CallXpress with the IP address of the Mitel 3300 ICP switch. * Dial templates are exposed on the integration tab. * Numerous fixes for various integration reliabilty issues. CallXpress will survive a switch reboot via the scheduled reboot mechanism, but ONLY if the "Courtesy" feature enabled, and you have provided CallXpress with the IP address of the switch. See the documentation accompanying your 3300 ICP for information regarding the "Courtesy" setting. In order to provide the IP address of the Mitel 3300 ICP switch to CallXpress, follow these steps: 1. Once installation is complete, click Start, then Settings, then Control Panel. 2. In the Control Panel, double-click the CallXpress Administration utility. When the utility has started, click the Integrations tab. 3. Select the Mitel 3300 ICP MiTAI integration and click Edit. 4. In the PBX IP Address or Computer Name text box, type the IP address of the Mitel 3300 ICP telephone system, then click Apply, followed by OK.